Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Decision Explainer

Give caseworkers insights into eligibility determinations and calculation details, and share the reasoning behind application decisions with constituents.
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Performance Editions

Use Decision Explainer to understand the expression sets in Business Rules Engine calculations for individual and business application fees, unemployment benefits, and education loan eligibility checks
.