Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
Decision Explainer
Give caseworkers insights into eligibility determinations and
calculation details, and share the reasoning behind application decisions with
constituents.
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Performance Editions |
Use Decision Explainer to understand the expression sets in Business Rules Engine calculations for individual and business application fees, unemployment benefits, and education loan eligibility checks .