Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Get Started with AgentExchange App Analytics

AgentExchange App Analytics provides usage data about how subscribers interact with your AgentExchange managed packages and packaged components. You can use these details to identify attrition risks, inform feature development decisions, and improve user experience.

AgentExchange App Analytics is subject to certain usage restrictions as described in the AgentExchange Program Policies. Usage data from Government Cloud and Government Cloud Plus orgs isn’t available in App Analytics.

Note

App Analytics is available for first- and second-generation (1GP and 2GP) managed packages that passed security review and are registered to a License Management App. Usage data is provided as package usage logs, monthly package usage summaries, or subscriber snapshots. All usage data is available as downloadable comma-separated value (.csv) files. To view the data in dashboard or visualization format, use CRM Analytics or a third-party analytics tool.

In a 24-hour period, you can download a maximum 20 GB of AgentExchange App Analytics data.

Second-Generation Managed Packaging Developer Guide

Get Started with AgentExchange App Analytics