Energy and Utilities Cloud Developer Guide

Energy and Utilities Cloud
Energy and Utilities Cloud Standard Objects
Energy and Utilities Cloud Fields on Standard Objects
EntityMilestone
IndividualApplication
Energy and Utilities Associated Objects
E&U Cloud Resources
Invocable Actions
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Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

IndividualApplication

Each row represents an application form submitted by an individual. This object is available in API version 67.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

This object is available with EAndU Cloud Program Access permission set.

Fields

Field Details
EntitlementId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The ID of the entitlement associated with the individual application.
This field is a relationship field.
Relationship Name
Entitlement
Relationship Type
Lookup
Refers To
Entitlement
BusinessHoursId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The ID for the business hours used to determine the SLA calculation.
This field is a relationship field.
Relationship Name
BusinessHours
Relationship Type
Lookup
Refers To
Business HoursId
IsSlaPaused
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Indicates if the SLA timer is paused (true) or not (false).
The default value is false.
MilestoneStatus
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The milestone status of an individual application.
SlaExitDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date and time when the SLA timer exits.
SlaPauseDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date and time when the SLA timer was paused.
SlaStartDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date and time when the SLA timer started.