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lightning:conversationChatEnded

Messaging event triggered when an active chat ends or an agent leaves a chat conference. This event is also triggered when using Enhanced Messaging channels. To work with Enhanced Messaging channels, the session must be active and the Enhanced Conversation Component must be visible on the page.

Response

Name	Type	Description
recordId	String	The ID of the work record that’s associated with the current chat.

Example

Component code:

1<aura:component implements="flexipage:availableForAllPageTypes" access="global" description="Conversation toolkit api sample">
2  <lightning:conversationToolkitAPI aura:id="conversationKit" />
3  <aura:handler event="lightning:conversationChatEnded" action="{!c.onChatEnded}" />
4</aura:component>

Controller code:

1({
2    onChatEnded: function(cmp, evt, helper) {
3        var conversation = cmp.find("conversationKit");
4        var recordId = evt.getParam("recordId");
5
6        console.log("recordId:" + recordId);
7    }
8})

Salesforce Console Developer Guide

lightning:conversationChatEnded

Response

Example