sendMessage()

Sends a new chat message from the agent to a chat with a specific chat key. Available in API version 29.0 or later.

Syntax

Name	Type	Description
chatKey	String	The `chatKey` of the chat where the agent’s message is sent.
message	String	The message you would like to send from the agent to the customer in a chat.
callback	function	JavaScript method called upon completion of the method.

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name	Type	Description
success	Boolean	`true` if sending the message was successful; `false` if sending the message wasn’t successful.