CallCtrAgentFavTrfrDestShare

Represents a sharing entry on a favorite transfer destination in the Omni-Channel softphone for voice call transfers. This object is available in API version 55.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field	Details
AccessLevel	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description The level of access the User or Group has to the transfer destination that’s marked as a favorite. Possible values are: `All` — Owner `Edit` — Read/Write `Read` — Read Only
ParentId	Type reference Properties Create, Filter, Group, Sort Description The unique ID of the parent object. This field is a relationship field. Relationship Name Parent Relationship Type Lookup Refers To CallCtrAgentFavTrfrDest
RowCause	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort Description The reason why this sharing entry exists. You can only write to this field if the value is either omitted or set to Manual (default). Possible values are: `CompliantDataSharing` — Compliant Data Sharing `GuestParentImplicit` — Associated guest user sharing `GuestPersonImplicit` — Associated Guest User Sharing `GuestRule` — Guest User Sharing Rule `ImplicitChild` — Account Sharing `ImplicitParent` — Associated record owner or sharing `ImplicitPerson` — Person Contact `LearningAssignment` — Learning Assignment Share `LearningAssignmentImplicit` — Learning Assignment Implicit Share `LearningItemAssignment` — Learning Item Assignment Share `Manual` — Manual Sharing `MfgTargetShare` — Manufacturing Target Sharing Rule `Owner` `Rule` — Sharing Rule `SharingRecordCollection` — Record Collection `SurveyShare` — Survey Sharing Rule `Team` — Sales Team `Territory` — Territory Assignment Rule `Territory2AssociationManual` — Territory Manual `Territory2Forecast` — Territory assignment for forecasting and reporting `TerritoryManual` — Territory Manual `TerritoryRule` — Territory Sharing Rule
UserOrGroupId	Type reference Properties Create, Filter, Group, Sort Description The unique ID of the User or Group that has been given access to the favorite transfer destination. This field is a polymorphic relationship field. Relationship Name UserOrGroup Relationship Type Lookup Refers To Group, User

Object Reference for the Salesforce Platform

CallCtrAgentFavTrfrDestShare

Supported Calls

Fields