Newer Version Available

This content describes an older version of this product. View Latest

EinsteinAgentSettings

Represents the Einstein Agent Recommendations settings for an org. This type extends the Metadata metadata type and inherits its fullName field.

In the package manifest, all organization settings metadata types are accessed using the Settings name. See Settings for more details.

File Suffix and Directory Location

EinsteinAgentSettings values are stored in the EinsteinAgent.settings file in the settings folder. The .settings files are different from other named components because there’s only one settings file for each settings component.

Version

CaseClassificationSettings components are available in API version 47.0 through 51.0. In API version 52.0, we renamed CaseClassificationSettings components to EinsteinAgentSettings components to reflect how we consolidated settings for Einstein Case Classification and Einstein Case Wrap-Up.

Fields

Field Name Field Type Description
einsteinAgentRecommendations boolean Indicates whether Einstein Case Classification and Einstein Case Wrap-Up are enabled in your org. The default value is false.
reRunAttributeBasedRules boolean If true, skills-based routing rules are run after Einstein Case Classification automatically updates field values. The default value is false.
runAssignmentRules boolean If true, assignment rules are run after Einstein Case Classification automatically updates field values. The default value is false.

Declarative Metadata Sample Definition

The following is an example of an EinsteinAgentSettings component.

1<?xml version="1.0" encoding="UTF-8"?>
2<EinsteinAgentSettings xmlns="http://soap.sforce.com/2006/04/metadata">
3    <einsteinAgentRecommendations>true</einsteinAgentRecommendations>
4    <runAssignmentRules>true</runAssignmentRules>
5    <reRunAttributeBasedRules>true</reRunAttributeBasedRules>
6</EinsteinAgentSettings>

The following is an example package.xml that references the previous definition.

1<?xml version="1.0" encoding="UTF-8"?>
2<Package xmlns="http://soap.sforce.com/2006/04/metadata">
3    <types>
4        <members>EinsteinAgent</members>
5        <name>Settings</name>
6    </types>   
7    <version>52.0</version>
8</Package>