Salesforce Console Developer Guide

Salesforce Console Developer Guide
How are the Classic and Lightning APIs Different?
Lightning Experience API
Get to Know the Lightning Console
Get to Know the Utility Bar
Lightning Console JavaScript API Syntax
Using Background Utility Items
Using Pop-Out Utilities
Using Events in Lightning Console Apps
Using Page Context in the Utility Bar API
Using Page References to Open Console Workspace Tabs and Subtabs
Debugging
Methods for Lightning Experience
Methods for Navigation Items
Methods for Workspace Tabs and Subtabs
Methods for the Utility Bar
Methods for Live Agent
endChat()
getChatLog()
sendCustomEvent()
sendMessage()
Methods for Omni-Channel
Events for Lightning Experience
Salesforce Classic API
Other Resources
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Methods for Live Agent in Lightning Experience

Live Agent lets customers chat with your agents on your web page.

Live Agent lets you connect with customers or website visitors in real time through Web-based chat.