Methods for Omni-Channel in Lightning Experience (Beta)

This release contains a beta version of Omni-Channel Methods for the Lightning Console JavaScript API, which means it’s a high-quality feature with known limitations. The methods aren’t generally available unless or until Salesforce announces its general availability in documentation or in press releases or public statements. We can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.