Salesforce Console Integration Toolkit Developer Guide

Introducing the Salesforce Console Integration Toolkit
Working with the Salesforce Console Integration Toolkit
Methods for Primary Tabs and Subtabs
Methods for Navigation Tabs
focusNavigationTab()
getNavigationTabs()
getSelectedNavigationTab()
refreshNavigationTab()
setSelectedNavigationTab()
Methods for Computer-Telephony Integration (CTI)
Methods for Application-Level Custom Console Components
Methods for Push Notifications
Methods for Console Events
Methods for Live Agent
Methods for Omni-Channel
Glossary
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focusNavigationTab()

Focuses the browser on the navigation tab. This method is only available in API version 31.0 or later.

Syntax

Arguments

Name Type Description
callback function JavaScript method that’s called upon completion of the method.

Sample Code–Visualforce

Response

This method is asynchronous, so it returns its response in an object in a callback method. The response object contains the following field:
Name Type Description
success boolean true if returning the object IDs was successful; false otherwise.