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Add Custom Fields to the Order Detail Page
You can add custom fields to the Order detail page to collect any data you want as
orders are entered.
Follow the steps below to add custom fields to the Order detail page. All field types are
accepted and the data entered is only stored locally in your org (not sent to Salesforce).
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First, create the custom fields on the Service Order object. From Setup, enter
Objects in the Quick Find box, then select
Objects and select the Service Order object. In Custom Fields &
Relationships, click New.
For detailed instructions, see Creating Custom Fields in the Salesforce Help.
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Add the new fields to the Custom Fields Field Set for the Service Order object and order
them as they should appear on the Order detail page.
For details on field sets, see Creating and Editing Field Sets in the Salesforce Help.
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When you save the additions to the Service Order object, a new section called Enter Custom
Details will appear on the Order detail page that contains the custom fields.