Security Implementation Guide

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Adding a Time-Based Token

You can add a time-based token to your account to use a mobile authenticator app to activate your computer.
Available in: All Editions

Once you add a time-based token to your account, you’ll be prompted to enter the changing token stored in the mobile app whenever Salesforce needs to confirm your identity, such as when you log in from an unknown IP address.

If you have the “Two-Factor Authentication for User Interface Logins” permission, you must enter this token every time you log into Salesforce through the user interface. If you have the “Two-Factor Authentication for API Logins” permission, you must enter this token to access the service instead of the standard security token.

Note

  1. Download the supported authenticator app for the type of mobile device you’re using.
  2. From your user detail page in Salesforce, click Add next to Time-Based Token.
  3. For security purposes, you’re prompted to log into your account.
  4. Scan the QR code with the authenticator app on your mobile device.
    Alternatively, you can manually enter your username and the key displayed when you click Can’t scan the QR code? into the app.
  5. Enter the token generated from the mobile app into the Token field in Salesforce.
    The authenticator app generates a new token every 30 seconds.
  6. Click Verify and Add.