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Managing Orders

The Channel Order App (COA) allows partners to create, manage and submit orders directly to the salesforce.com Partner Operations team.

You should use this app if you are a partner with an OEM or ISVforce agreement. For OEM partners the app is for provisioning the underlying salesforce.com licenses as well as revenue sharing and for ISVforce partners it is for revenue sharing.

You will receive the COA when you get your ISV business org (it's part of the template). To start submitting orders through the COA, you need to be trained by our Partner Operations team. Once you have your ISV business org, have a finalized contract, and have passed security review for your app, you can sign up for COA training by logging a case in the Partner Community under Orders & Contracts | Channel Order App.

Orders should be submitted based on the sales and licensing of applications to customers, as required by your partner agreement.

Note