Object Reference for Salesforce and Force.com

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LiveAgentSessionHistory

This object is automatically created for each Live Agent session and stores information about changes made to the session. This object is available in API versions 28.0 and later.

Standard fields for the LiveAgentSession object can only be modified if your administrator has given you editing permissions for these records.

Note

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field Name Details
Field
Type
picklist
Properties
Filter, Group, Restricted picklist, Sort
Description
The name of the field that was changed in a session record.
LiveAgentSessionId
Type
reference
Properties
Filter, Group, Sort
Description
ID of the session record that was changed.
NewValue
Type
anyType
Properties
Nillable, Sort
Description
The new value of the field that was changed.
OldValue
Type
anyType
Properties
Nillable, Sort
Description
The original value of the field that was changed.

Usage

Use this object to identify changes to live chat session records.