Review the requirements for integrating the Agentforce Mobile SDK with your React Native application.
System Requirements
Requirement
Minimum Version
Node.js
18+
React Native
0.72+
iOS deployment target
17.0
Android minSdk
29
Android compileSdk
36
Xcode
15+
CocoaPods
1.14+
JDK
17
Kotlin
2.2+
Salesforce Org Requirements
Before using the SDK in your app, configure your Salesforce org:
Enable Agentforce in your org (Setup > Agentforce).
Create an Agent: Either a Service Agent (for anonymous customer-facing use) or an Employee Agent (for authenticated internal use).
Note the required values from your org configuration.
If you’re enabling voice, create and configure your service agent in Agentforce Studio. For current mobile GA implementations, connect your service agent to telephony. See Create a Voice-Enabled Service Agent in Agentforce Studio.
Required Values by Agent Type
Value
Where to Find
Used By
serviceApiURL
Setup > Embedded Service Deployments > your deployment > Settings
Service Agent
organizationId
Setup > Company Information > Organization ID
Both
esDeveloperName
Setup > Embedded Service Deployments > your deployment > Developer Name
Service Agent
instanceUrl
Your Salesforce instance URL (for example, https://myorg.my.salesforce.com)
Employee Agent
userId
Your Salesforce User ID (from user profile)
Employee Agent
agentId
Setup > Agentforce > your agent > Agent ID
Employee Agent
Development Environment
Set up your development environment for each platform.
iOS Development
macOS with Xcode 15 or later
CocoaPods 1.14 or later
Swift 5.0+ support (the bridge is written in Swift)
Android Development
Android Studio with Android SDK
JDK 17
Kotlin 2.2+
Jetpack Compose support (the SDK uses Compose for the conversation UI)
Optional Permissions
Depending on the features you enable, you may need to add these permissions:
iOS Permissions (Info.plist)
For voice input (enableVoice: true):
1<key>NSMicrophoneUsageDescription</key>2<string>Used for voice input with Agentforce</string>
For camera and photo input (enableMultiModalInput: true):
1<key>NSCameraUsageDescription</key>2<string>Used to capture images for Agentforce</string>3<key>NSPhotoLibraryUsageDescription</key>4<string>Used to attach images to Agentforce conversations</string>