Create the Conversation Vendor Information Record

The Conversaton Vendor Definition (ConversationVendorInfo) record contains metadata about the Bring Your Own Channel messaging vendor.

Use your preferred method, such as Metadata API or Tooling API, and the sample payload to create the record. For example, if you use Metadata API to create the record, send the POST request to this endpoint.

POST /services/data/v60.0/tooling/sobjects/ConversationVendorInfo/

1{
2  "Metadata": {
3    "developerName": "partnerName",
4    "masterLabel": "Partner Name",
5    "vendorType": "BringYourOwnChannelPartner"
6  },
7  "FullName": "partnerName"
8}

See Also

• Object Reference: ConversationVendorInfo

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Get Started

Release Notes

Enable Bring Your Own Channel for Messaging

Create the Interaction Service OAuth App

Generate the Access Token

Create the Custom Platform Event

Create the Conversation Vendor Definition Record

Create the Conversation Channel Definition Record

Support Agentforce Service Agents

Create a Sample Einstein Bot

Create the Managed Package

Create Your Own Integration

Set Up the Demo Connector

Test the Interaction Service APIs

Add Interactive Messaging