If you’re upgrading to Channel Order App (COA) v2 and later, assign updated page layouts to the customer, service order, partner contract terms, and partner product catalog objects.
Before You Begin
Required Editions
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions
User Permissions Needed
To create and edit custom objects:
Customize Application
Steps
Log in to the org where the COA is installed.
From Setup, enter Object Manager in the Quick Find box, then click Object Manager.
Assign the updated page layout to the customer object.
Click Customer.
Click Page Layouts.
Click Page Layout Assignment.
Click Edit Assignment.
Select at least one profile.
From the list of available layouts, choose COA Customer Layout.
Click Save.
Repeat these steps for service order, partner contract terms, and partner product catalog. These objects use the following page layout names.