Request an Extension for a Trialforce Source Org

Trialforce Source Orgs (TSOs) expire after 1 year. To prevent a TSO from expiring, log a support case to request an extension.

TSOs that are Developer Edition orgs expire if you don’t log in to them at least once every 180 days. See Salesforce Help: Developer Org Expiration for details.

1. Log in to Salesforce Help with the username that you used to register for the Salesforce Partner Community.

2. Click ?, and then click Log a Case for Help.

3. Fill in the required details.

   1. For Subject, enter Trialforce Source (TSO) Org Extension.

   2. For Description, note that you’re a Salesforce partner and you’re requesting an extension for an expiring TSO.

   3. When prompted to select a product, click Pick a different product / topic.

   4. For Product, select Partner Programs & Benefits.

   5. For Topic, select Trial Org Extensions.

   6. Provide the ID of your TSO.

   7. Select an instance type and severity level.

4. Click Create a Case.

We review the case and contact you if we need more information.