MobileTelephonyEvent

Tracks your users’ phone calls and text messages in a Salesforce mobile app with Enhanced Mobile Security. This object is available in API version 47.0 and later.

Use the Mobile Security SDK to publish these events. Learn more with the Mobile Application Security help documentation.

Supported Calls

create(), describeSObjects()

Supported Subscribers

Subscriber Supported?
Apex Triggers Yes
Flows Yes
Processes Yes
Pub/Sub API Yes
Streaming API (CometD) Yes

Subscription Channel

/event/MobileTelephonyEvent

Special Access Rules

Accessing this object requires the Enhanced Mobile App Security and Salesforce Event Monitoring add-on subscriptions and the Enforce Enhanced Mobile App Security user permission.

As of Summer ’20 and later, only authenticated internal and external users can access this object.

Event Delivery Allocation Enforced

No

Fields

AppPackageIdentifier

Type: string

Properties: Create

Description: Generic package identifier for the application.

AppVersion

Type: string

Properties: Create

Description: Version number of the application.

DeviceIdentifier

Type: string

Properties: Create

Description: Unique identifier for the device. Generated by Apple® or Google™.

DeviceModel

Type: string

Properties: Create

Description: Model name of the device.

EventDate

Type: dateTime

Properties: Create, Nillable

Description: Date of the mobile event. For example, 2020-01-20T19:12:26.965Z. Milliseconds are the most granular setting.

EventDescription

Type: string

Properties: Create, Nillable

Description: Description of the mobile event.

EventIdentifier

Type: string

Properties: Create, Nillable

Description: The unique ID of the event, which is shared with the corresponding storage object, if any. For example, 0a4779b0-0da1-4619-a373-0a36991dff90.

EventUuid

Type: string

Properties: Nillable

Description: A universally unique identifier (UUID) that identifies a platform event message. This field is available in API version 52.0 and later.

Operation

Type: picklist

Properties: Create, Restricted picklist

Description: Type of operation that triggered the event. Possible values are: Values are PhoneCall or SMS.

OsName

Type: string

Properties: Create

Description: Name of the operating system.

OsVersion

Type: string

Properties: Create

Description: Version number of the operating system.

PhoneNumber

Type: string

Properties: Create

Description: Phone number for the recipient of the phone call or text message.

ReplayId

Type: string

Properties: Nillable

Description: Represents an ID value that is populated by the system and refers to the position of the event in the event stream. Replay ID values aren’t guaranteed to be contiguous for consecutive events. A subscriber can store a replay ID value and use it on resubscription to retrieve missed events that are within the retention window.

UserId

Type: reference

Properties: Create, Namepointing

Description: ID of the user who triggered the event.

WebkitVersion

Type: string

Properties: Create, Nillable

Description: Version of WebKit™ used to render web components.