ContactCenterChannel
Represents a junction object that relates a Bring Your Own Channel for Contact Center as a Service (CCaaS) messaging channel to a CallCenter object for Bring Your Own Channel for CCaaS. This object also represents the routing details for a voicemail configuration and routing information for callback requests. This object is available in API version 56.0 and later.
This guide only lists certain information for each object. For more information, including descriptions of the fields, see ContactCenterChannel in the Object Reference for the Salesforce Platform.
| Field Name | Field Label | Type | Digits | Length | Precision | Scale |
|---|---|---|---|---|---|---|
ChannelId | Messaging Channel ID | reference | 18 | |||
ContactCenterId | Call Center ID | reference | 18 | |||
CreatedById | Created By ID | reference | 18 | |||
CreatedDate | Created Date | datetime | ||||
Id | Contact Center Channel ID | id | 18 | |||
IsDeleted | Deleted | boolean | ||||
LastModifiedById | Last Modified By ID | reference | 18 | |||
LastModifiedDate | Last Modified Date | datetime | ||||
SystemModstamp | System Modstamp | datetime | ||||
VoicemailFallbackQueueId | Queue ID | reference | 18 | |||
VoicemailHandler | Voicemail handler | picklist | 255 |