Authorize an AgentExchange Checkout Subscription Payment

In regions that require strong customer authentication (SCA), a customer’s bank or credit card issuer may require the customer to authorize Checkout subscription payments periodically. To see payments that require customer authorization, check your Stripe dashboard. If authorization is required, we prompt the customer when they log in to AgentExchange. However, you can also provide customers with self-service instructions for authorizing a payment.

User Permissions Needed 
To manage AgentExchange subscriptions:Manage Billing

  1. Log in to AgentExchange.

  2. From the user profile menu, click My Installs & Subscriptions.

  3. Find the subscription that requires authorization.

  4. Click Authorize Payment (1).

    The My Installs and Subscriptions page on AgentExchange with a subscription that requires payment authorization

  5. Review the subscription details, and then click Authorize.

See Also