lightning:omniChannelStatusChanged

Indicates that an agent has changed his or her presence status in Omni-Channel.

Response

Name	Type	Description
`statusId`	string	The ID of the agent’s current presence status.
`channels`	string	JSON string of channel objects.
`reason`	string	The reason for the user’s status change. Possible values are: `OmniToolkitStatusChange` `OmniPushTimeout` `OmniDeclineWork` `OmniManualStatusChange` `OmniSupervisorStatusChange` `OmniLoginStatusChange`
`statusName`	string	The name of the agent’s current presence status.
`statusApiName`	string	The API name of the agent’s current presence status.

Example

This example prints status details to the browser’s developer console when an Omni-Channel user’s presence status is changed.

Component code:

1<aura:component implements="flexipage:availableForAllPageTypes" access="global" >
2    <lightning:omniToolkitAPI aura:id="omniToolkit" />  
3    <aura:handler event="lightning:omniChannelStatusChanged" action="{! c.onStatusChanged }"/>
4</aura:component>

Controller code:

1({
2    onStatusChanged : function(component, event, helper) {
3        console.log("Status changed.");
4        var statusId = event.getParam('statusId');
5        var channels = event.getParam('channels');
6        var statusName = event.getParam('statusName');
7        var statusApiName = event.getParam('statusApiName');
8        console.log(statusId);
9        console.log(channels);
10        console.log(statusName);
11        console.log(statusApiName);
12    }, 
13})

channel

The channel object contains the following properties:

Name	Type	Description
`channelId`	string	Retrieves the ID of the service channel that’s associated with a presence status.
`developerName`	string	Retrieves the developer name of the service channel that’s associated with the `channelId`.