Field Service Developer Guide

Field Service is a powerful, highly customizable toolbox of features that you can use to set up and manage a multiplatform, mobile service operation. This guide offers reference information and code examples to help you understand the structure of Field Service features and customize them with code.

This guide includes:

Object diagrams that illustrate the relationships between field service data objects
Reference information for field service objects in the REST, Metadata, and Tooling APIs
Apex reference information for the Field Service managed package
Apex code examples that you can use to complete common field service tasks

If you’re new to field service, we recommend checking out Get on the Road with Field Service in Trailhead. Then, find curated links to documentation, blogs, Trailhead modules, and other resources through the Field Service learning map (English only)

Happy coding!

Get Ready to Develop with Field Service

To prepare to work programmatically with field service features, verify that Field Service is enabled in your org.
API End-of-Life Policy
Field Service Data Objects

Field Service is based on a suite of standard and custom Salesforce objects that relate to each other in different ways. These objects also serve as the foundation of the Field Service managed package and mobile app.
Field Service API

The REST and Connect REST endpoints mentioned here can be used to manage your field service implementation.
Field Service Metadata API

The following Metadata types are used in Field Service.
Field Service Tooling API

The following Tooling objects are used in Field Service.
Field Service Invocable Actions

Here’s a list of Field Service invocable actions.
Field Service Apex Reference

The Field Service Apex Reference provides the Field Service (FSL) namespace for programmatic access to Field Service functionality and the ConnectApi namespace for accessing Connect REST API data and building custom experiences in Salesforce.
Field Service Custom Triggers

Field Service custom triggers ensure that the objects and respective fields are processed before or after scheduling.
Field Service Code Examples

Use these code examples to get started working programmatically with Field Service features.
Field Service Mobile App

Configure mobile-specific features, such as deep linking, for the Field Service app.

See Also