ServiceAppointment

Represents an appointment to complete work for a customer in Field Service, Lightning Scheduler,Intelligent Appointment Management, and Virtual Care.This object is available in API version 38.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ServiceAppointment in the Automotive Cloud Developer Guide, Field Service Developer Guide, Object Reference for the Salesforce Platform, Salesforce Scheduler Developer Guide, and Work.com Developer Guide.

Field Name	Field Label	Type	Digits	Length	Precision	Scale
AccountId	Account ID	reference		18
ActualDuration	Actual Duration (Minutes)	double			18	2
ActualEndTime	Actual End	datetime
ActualStartTime	Actual Start	datetime
AdditionalInformation	Additional Information	string		255
Address	Address	address
AppointmentCategoryId	Appointment Category ID	reference		18
AppointmentInvitationId	Appointment Invitation ID	reference		18
AppointmentMode	Appointment Mode	picklist		255
AppointmentNumber	Appointment Number	string		255
AppointmentReasonId	Appointment Reason ID	reference		18
AppointmentType	Appointment Type	picklist		40
ApptBookingInfoUrl	Appointment Booking URL	textarea		4000
ArrivalWindowEndTime	Arrival Window End	datetime
ArrivalWindowStartTime	Arrival Window Start	datetime
AttendeeCount	Attendee Count	int	9
AttendeeLimit	Attendee Limit	int	9
BundlePolicyId	Appointment Bundle Policy ID	reference		18
CancellationReason	Cancellation Reason	string		255
CheckedInTime	Checked In Time	datetime
City	City	string		40
Comments	Comment	string		255
ContactId	Contact ID	reference		18
Country	Country	string		80
CreatedById	Created By ID	reference		18
CreatedDate	Created Date	datetime
Description	Description	textarea		32000
DueDate	Due Date	datetime
Duration	Duration	double			18	2
DurationInMinutes	Duration in Minutes	double			18	2
DurationType	Duration Type	picklist		255
EarliestStartTime	Earliest Start Permitted	datetime
Email	Email	email		80
EngagementChannelTypeId	Engagement Channel Type ID	reference		18
GeocodeAccuracy	Geocode Accuracy	picklist		40
GroupAppointmentAccessType	Group Appointment Access Type	picklist		255
Id	Service Appointment ID	id		18
IsAnonymousBooking	Anonymous Booking	boolean
IsBundle	Bundle	boolean
IsBundleMember	Bundle Member	boolean
IsDeleted	Deleted	boolean
IsManuallyBundled	Manually Bundled	boolean
IsOffsiteAppointment	Offsite Appointment	boolean
LastModifiedById	Last Modified By ID	reference		18
LastModifiedDate	Last Modified Date	datetime
LastReferencedDate	Last Referenced Date	datetime
LastViewedDate	Last Viewed Date	datetime
Latitude	Latitude	double			18	15
Longitude	Longitude	double			18	15
OwnerId	Owner ID	reference		18
ParentRecordId	Parent Record ID	reference		18
ParentRecordStatusCategory	Parent Record Status Category	picklist		255
ParentRecordType	Parent Record Type	string		50
Phone	Phone	phone		40
PostalCode	Zip/Postal Code	string		20
ReceiptOrderId	Order ID	reference		18
RelatedBundleId	Related Bundle ID	reference		18
SchedEndTime	Scheduled End	datetime
SchedStartTime	Scheduled Start	datetime
ServiceNote	Service Note	textarea		32000
ServiceTerritoryId	Territory ID	reference		18
SourceSystem	Source System	string		64
SourceSystemIdentifier	Source System Identifier	string		255
SourceSystemResponse	Source System Response	string		255
State	State/Province	string		80
Status	Status	picklist		40
StatusCategory	Status Category	picklist		255
StatusReason	Status Reason	picklist		255
Street	Street	textarea		255
Subject	Subject	string		255
SystemModstamp	System Modstamp	datetime
TimeZone	Time Zone	picklist		255
Transaction	Transaction	string		255
TravelTimeBuffer	Travel Time Buffer (in minutes)	int	9
WorkTypeId	Work Type ID	reference		18

Feed tracking for ServiceAppointment.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see StandardObjectNameFeed in the Object Reference for the Salesforce Platform.

Field Name	Field Label	Type	Digits	Length	Precision	Scale
BestCommentId	Best Comment ID	reference		18
Body	Body	textarea		10000
CommentCount	Comment Count	int	9
CreatedById	Created By ID	reference		18
CreatedDate	Created Date	datetime
Id	Feed Item ID	id		18
InsertedById	InsertedBy ID	reference		18
IsDeleted	Deleted	boolean
IsRichText	Is Rich Text	boolean
LastModifiedDate	Last Modified Date	datetime
LikeCount	Like Count	int	9
LinkUrl	Link URL	url		1000
NetworkScope	Network Scope	picklist		40
ParentId	Parent ID	reference		18
RelatedRecordId	Related Record ID	reference		18
SystemModstamp	System Modstamp	datetime
Title	Title	string		255
Type	Feed Item Type	picklist		40
Visibility	Visibility	picklist		40

History for tracked fields of ServiceAppointment.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see StandardObjectNameHistory in the Object Reference for the Salesforce Platform.

Field Name	Field Label	Type	Digits	Length	Precision	Scale
CreatedById	Created By ID	reference		18
CreatedDate	Created Date	datetime
DataType	Datatype	picklist		40
Field	Changed Field	picklist		255
Id	Service Appointment History ID	id		18
IsDeleted	Deleted	boolean
NewValue	New Value	anyType		255
OldValue	Old Value	anyType		255
ServiceAppointmentId	Service Appointment ID	reference		18

Sharing for ServiceAppointment.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see StandardObjectNameShare in the Object Reference for the Salesforce Platform.

Field Name	Field Label	Type	Digits	Length	Precision	Scale
AccessLevel	Custom Object Access	picklist		40
Id	Custom Object Share ID	id		18
IsDeleted	Deleted	boolean
LastModifiedById	Last Modified By ID	reference		18
LastModifiedDate	Last Modified Date	datetime
ParentId	Parent ID	reference		18
RowCause	Row Cause	picklist		40
UserOrGroupId	User/Group ID	reference		18