Solution
Represents a detailed description of a customer issue and the resolution of that issue.
This guide only lists certain information for each object. For more information, including descriptions of the fields, see Solution in the Object Reference for the Salesforce Platform.
| Field Name | Field Label | Type | Digits | Length | Precision | Scale |
|---|---|---|---|---|---|---|
CreatedById | Created By ID | reference | 18 | |||
CreatedDate | Created Date | datetime | ||||
CurrencyIsoCode | Currency ISO Code | picklist | 3 | |||
Id | Solution ID | id | 18 | |||
IsDeleted | Deleted | boolean | ||||
IsHtml | Is Html | boolean | ||||
IsPublished | Public | boolean | ||||
IsPublishedInPublicKb | Visible in Public Knowledge Base | boolean | ||||
IsReviewed | Reviewed | boolean | ||||
LastModifiedById | Last Modified By ID | reference | 18 | |||
LastModifiedDate | Last Modified Date | datetime | ||||
LastReferencedDate | Last Referenced Date | datetime | ||||
LastViewedDate | Last Viewed Date | datetime | ||||
OwnerId | Owner ID | reference | 18 | |||
SolutionName | Title | string | 255 | |||
SolutionNote | Description | textarea | 32000 | |||
SolutionNumber | Solution Number | string | 30 | |||
Status | Status | picklist | 255 | |||
SystemModstamp | System Modstamp | datetime | ||||
TimesUsed | Num Related Cases | int | 9 |
Feed tracking for Solution.
This guide only lists certain information for each object. For more information, including descriptions of the fields, see StandardObjectNameFeed in the Object Reference for the Salesforce Platform.
| Field Name | Field Label | Type | Digits | Length | Precision | Scale |
|---|---|---|---|---|---|---|
BestCommentId | Best Comment ID | reference | 18 | |||
Body | Body | textarea | 10000 | |||
CommentCount | Comment Count | int | 9 | |||
CreatedById | Created By ID | reference | 18 | |||
CreatedDate | Created Date | datetime | ||||
Id | Feed Item ID | id | 18 | |||
InsertedById | InsertedBy ID | reference | 18 | |||
IsDeleted | Deleted | boolean | ||||
IsRichText | Is Rich Text | boolean | ||||
LastModifiedDate | Last Modified Date | datetime | ||||
LikeCount | Like Count | int | 9 | |||
LinkUrl | Link URL | url | 1000 | |||
NetworkScope | Network Scope | picklist | 40 | |||
ParentId | Parent ID | reference | 18 | |||
RelatedRecordId | Related Record ID | reference | 18 | |||
SystemModstamp | System Modstamp | datetime | ||||
Title | Title | string | 255 | |||
Type | Feed Item Type | picklist | 40 | |||
Visibility | Visibility | picklist | 40 |
History for tracked fields of Solution.
This guide only lists certain information for each object. For more information, including descriptions of the fields, see StandardObjectNameHistory in the Object Reference for the Salesforce Platform.
| Field Name | Field Label | Type | Digits | Length | Precision | Scale |
|---|---|---|---|---|---|---|
CreatedById | Created By ID | reference | 18 | |||
CreatedDate | Created Date | datetime | ||||
DataType | Datatype | picklist | 40 | |||
Field | Changed Field | picklist | 255 | |||
Id | Solution History ID | id | 18 | |||
IsDeleted | Deleted | boolean | ||||
NewValue | New Value | anyType | 255 | |||
OldValue | Old Value | anyType | 255 | |||
SolutionId | Solution ID | reference | 18 |