PresenceUserConfig

Represents a configuration that determines a presence user’s settings. This object is available in API version 32.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see PresenceUserConfig in the Object Reference for the Salesforce Platform.

Field Name	Field Label	Type	Digits	Length	Precision	Scale
AcwExtensionDuration	Extension duration (seconds)	int	9
AfterConvoWorkMaxTime	Duration (seconds)	int	9
Capacity	Capacity	int	9
CreatedById	Created By ID	reference		18
CreatedDate	Created Date	datetime
CustomSoundId	Static Resource ID	reference		18
DeveloperName	Developer Name	string		80
HasAcwExtensionEnabled	Let agent extend timer	boolean
HasAfterConvoWorkTimer	Give agents wrap-up time after conversations	boolean
Id	Presence Configuration ID	id		18
InterruptibleCapacity	Interruptible Capacity	int	9
IsDeleted	Deleted	boolean
Language	Master Language	picklist		40
LastModifiedById	Last Modified By ID	reference		18
LastModifiedDate	Last Modified Date	datetime
MasterLabel	Presence Configuration Name	string		80
MaxExtensions	Max Extensions	picklist		255
OptionsIsAllowAnyDestinationFlowForTransferEnabled	IsAllowAnyDestinationFlowForTransferEnabled	boolean
OptionsIsAllowAnyDestinationProfileForTransferEnabled	IsAllowAnyDestinationProfileForTransferEnabled	boolean
OptionsIsAllowAnyDestinationQueueForTransferEnabled	IsAllowAnyDestinationQueueForTransferEnabled	boolean
OptionsIsAutoAcceptEnabled	IsAutoAcceptEnabled	boolean
OptionsIsDeclineEnabled	IsDeclineEnabled	boolean
OptionsIsDeclineReasonEnabled	IsDeclineReasonEnabled	boolean
OptionsIsDisconnectSoundEnabled	IsDisconnectSoundEnabled	boolean
OptionsIsRequestSoundEnabled	IsRequestSoundEnabled	boolean
PresenceStatusOnDeclineId	Service Presence Status ID	reference		18
PresenceStatusOnPushTimeoutId	Service Presence Status ID	reference		18
SoundLength	Sound Length (Seconds)	int	9
SystemModstamp	System Modstamp	datetime